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Privacy Policy

Privacy policy

This is an English translation for reference. If there is any difference between the two, the Japanese version prevails.

Established August 25, 2023

aura, Inc. (the "Company") sets out this privacy policy (the "Policy") for users' personal information. The Policy explains what personal information we collect, how we use and share it, and how users can manage their own personal information.

1. Business information

Company: aura, Inc.

Address: 2-1-45 Chiyozaki, Nishi-ku, Osaka 550-0023, Japan

Representative: Yoshiki Shirakawa

2. How we collect personal information

We collect your name and email address when you send an inquiry form or a comment.

3. Purpose of use

We use the personal information we collect only to answer your inquiries and to send you necessary information by email or similar means, and for no other purpose.

4. Measures to protect personal data

We strive to keep personal information accurate and up to date. To protect it from unauthorized access, alteration, leakage, loss and damage, we provide training to all employees and officers, have established internal rules for the protection of personal information, and regularly check how it is managed.

5. Joint use of personal data

We use personal data jointly as follows.

(1) Party responsible for managing the data: aura, Inc.

(2) Purpose of joint use: the same as "Purpose of use" above.

(3) Data items: name and email address

(4) Scope of joint users: companies of our corporate group

6. Provision to third parties

Except as otherwise provided by laws and guidelines, we do not provide personal information to third parties without consent.

7. Disclosure of retained personal data

When a person asks us to disclose their personal information, we will do so without delay. However, we may decline to disclose all or part of it if disclosure falls under any of the following, and we will notify the person of that decision without delay. A fee of JPY 1,000 per request applies.

(1) It may harm the life, body, property or other rights or interests of the person or a third party

(2) It may seriously interfere with the proper conduct of our business

(3) It would otherwise violate laws or regulations

Notwithstanding the above, in principle we do not disclose information other than personal information, such as history or attribute information.

8. Contact for questions and complaints

For questions, concerns, complaints or other inquiries about how we handle personal information, please use the contact form.

9. SSL (Secure Socket Layer)

Our website supports SSL and encrypts communication between your browser and our server. Personal information you enter, such as your name, address and phone number, is encrypted automatically.

10. Cookies

A cookie is data sent from a web server to your browser. By referring to cookies, the server can identify your computer and you can use our website more efficiently. The cookies our website sends do not contain information that identifies you. You can disable cookies in your browser settings.

11. Date of establishment and revision

Established: August 25, 2023

12. Disclaimer

We make every effort to ensure the accuracy of the information on our website, but we accept no responsibility for any actions users take using that information.

We accept no responsibility for any damage to users, or any damage users cause to third parties, arising from the use of our website.

13. Copyright and portrait rights

All content on our website, including text and images, is protected by copyright, portrait rights and other rights. Unauthorized use or reproduction is prohibited.